Privacy Policy

General statement

This Privacy Notice describes the personal data we collect, how it is used and shared, and what rights you have in this regard. The Privacy Notice applies to any personal data collected about you by or on behalf of Schweppe Curtis Nunn Ltd, the organisers of the event Bram Stoker Festival, when you visit this website or use the websites of other companies we work with to provide you with tickets and other services to deliver events we produce. 

The purpose of this notice is to let you know what personal information we collect and use in connection with the Services. Treatment of your personal information is governed by;

  • The Irish Data Protection Acts 1988 to 2020,
  • EU General Data Protection Regulation 2016
  • EU Privacy and Electronic Communications and Regulations 2003


If you have any questions about our use of your personal information, please contact hello[at]schweppecurtisnunn.com

So what sort of information do we collect from you?

We don’t and can’t do anything with your personal information unless you give it to us – when you do give it to us we promise not to sell it or give it away to anyone else. Here’s an explanation on the information you give us.

We collect and process various types of personal data about you in connection with the Services. The personal data we collect and process about you are usually restricted to personal data you provide to us directly for one of the following reasons:


We collect and process various types of personal data about you in connection with the Services. The personal data we collect and process about you are usually restricted to personal data you provide to us directly for one of the following reasons:

On the Website.

When you use our website, we do collect some non-identifiable technical data like;

  • The IP address of the your web server

  • The top-level domain name used (for example .ie, .com, .org, .net)

  • The previous website address from which the you reached us, including any search terms used

  • Google analytics which shows the traffic of visitors around this web site (for example pages accessed and documents downloaded)

  • The type of web browser and operating system used by the website visitor

  • We will ask you to agree the use of cookies information from you. Cookies are small text files that are placed on your device to help our site provide a better user experience.


If you want to know more about our IT processes, drop us a line on info[at]bramstokerfestival[dot]com

One of the other things you can do on our website is sign up for the Bram Stoker Festival  mailing list. All we actually need from you is an email address of yours. If you like you can give us your name – we promise not to sell or give this information away to anyone.

The only people with access to the data is the festival team, but the data is wholly owned by Dublin City Council – the festival is delivered by a production company who tender for the contract to deliver the festival.

When booking tickets

The festival uses Ticketsolve to sell tickets to events the festival produces. They use their own software to manage your booking and your ticket. There is a huge amount of optional information you can submit to Ticketsolve when you are booking a ticket but for the purpose of securing a ticket all they need is your name, email and credit card details.


The only information we will see will be the name of the person who booked the ticket, the email address given and the amount of money debited from the card you booked. Aside from the last four digits we have no access to your card details that you booked our ticket from.


If you purchase a ticket from us once for a show we will then keep your email address and occasionally mail you if we think that you may be interested in a similar show. You will always be able to opt out of receiving these emails and we promise never to mail you again.


Regulatory information.

If you want to lodge a compliant with the Data Protection Commissioner about anything to do with how we manage your personal information the best way is to ring their office on Locall 1890 252 231.

You may want to contact us first and see if we can resolve the matter together, so send a mail to info[at]bramstokerfestival[dot]com. We have appropriate technical and managerial measures in place to protect your privacy and keep your information secure.

The lawful basis for you processing your information is

  • Consent – when you use our site

  • Contract – when you book a ticket with us, acting as promoters

  • Legitimate interest – when you’ve bought a ticket and we email you about other shows

We will hold on to your personal information for no longer than is necessary unless you tell us otherwise.

Cookies data

The IP address of your ISP connection, The previous website address from which the you reached us, including any search terms used, Google analytics data showing the traffic of visitors around this web site (for example pages accessed and documents downloaded), the type of web browser and operating system used by the website visitor

General Query Email addresses

Email addresses, names

Ticket sales

Name, email, phone number, postal address, credit card details

In addition, we may process contact details of staff, contractors, venue management, press and publicity or funder officials through their use of our Services.

How And On Which Legal Basis We Use Personal Data

We use the personal data we collect particularly for:


Sales and Customer Service

We will process personal data on the legal bases of :

  • The performance of a contract or at your request processing prior to entering into contract

  • Compliance with legal obligations

  • Your consent

Sharing With Third Parties 

We will share some of your data with companies or contractors who work on our behalf to deliver the Services. These companies are our data processors.

These companies include

  • Take Your Seats Ltd, who provide our ticketing and online merchant services

  • Google Ireland Ltd, who provide IT support to our company, including our email and information security arrangements

  • Other Parties When Required by Law, or As Necessary to Protect Our Users and Provide Our Services. 

We may use and share your personal data as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, our employees or agents or users, to detect, suppress or prevent fraud or where otherwise required or permitted by applicable law or legal process, including responding to a search warrant or other legally valid requests from public and government authorities (which may include lawful access by governmental authorities, courts or law enforcement agencies). We may also share personal data of artists with third parties, such as External Assessors or Arts Council officials to allow us to perform the curation and consideration of submissions. 

Your personal data will not be subject to automatic decision-making.

You are not obliged to provide your personal data to us (neither statutorily nor contractually). However, if you decide not to provide your personal data, we may not be able to (fully) provide our Services to you or to fulfil your inquiries.

Personal Data Retention Time

We will keep your personal data for as long as it is needed to fulfil the purposes for which it was collected and in order to comply with legal or regulatory requirements. Except where required by law or to meet specific operational purposes, personal data will be deleted within three months.. More detail on the retention periods of specific forms of data is available by contacting hello@schweppecurtisnunn.com

Sharing of Personal Data

We may share your personal data with:  

  • Business partners who carry out the services you requested (e.g. sponsors, contractors, credit card payment service providers)

  • Service providers that provide services on our behalf (e.g. IT service providers, data analytics companies, marketing service companies, and venue managers); and

  • Other parties when required or permitted by law, as necessary to protect our users, or in connection with a corporate transaction.  

We may provide aggregated personal data, and data with personal identifiers removed, to third parties such as sponsors to describe how our customers are using the Services. We also may share personal data about you with third parties whenever you consent to or direct us to. 

More detail on our data processors is available by contacting hello@schweppecurtisnunn.com

Online Advertising and Cookies

We and other companies that provide and other services who assist in the provision of our Services may use cookies. We use cookies to collect and analyse information on site performance and usage, to provide social media features and to enhance and customise content

General information about how cookies work can be found on https://www.cookiehub.com/about-cookies

Your Data Subject Rights  

Your Right Of Access. You have the right to ask us for copies of your personal data stored by us. This right always applies. There are some exemptions, which means you may not always receive all the personal data we process.

Your Right To Rectification. You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete personal data you think is incomplete. This right always applies.

Your Right To Erasure. You have the right to ask us to erase your personal data in certain circumstances.

Your Right To Restriction Of Processing. You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your Right To Object To Processing. You have the right to object to the processing of your personal data by us in certain circumstance. You may opt out of receiving commercial email, text message, and other electronic messages from us (excluding transactional messages) by following the instructions contained in those messages. 

Your Right To Data Portability. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

Your Right To Withdraw Your Consent. Where the processing of your personal data is based solely upon your consent, you have the right to withdraw your consent at any time. If you decide to withdraw your consent we will stop processing your personal data for that purpose. This will not impact on the legality of any processing undertaken by us prior to the withdrawal of your consent.

Your Right To Lodge A Complaint. You can also lodge a complaint with a supervisory authority,  in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes your rights under applicable data protection law. The Irish supervisory authority can be contacted at: www.dataprotection.ie. You can also contact your local supervisory authority if you live in a different EU country.

Data Security

We have in place physical, electronic and organisational procedures to protect personal data in our custody and control against loss, accidental or unlawful destruction, theft and unauthorised access, use, modification and disclosure. 

If you would like to know more, you can contact hello@schweppecurtisnunn.com and we can provide additional important information about our data security practices, links to third party sites, children’s privacy, and international transfers of personal data. 

Other Important Information

Children’s Privacy. We do not knowingly collect any personal information from children under the age of 16 without parental consent, unless permitted by law. If we learn that a child under the age of 16 has provided us with personal information, we will delete it in accordance with applicable law.

Links to Third-Party Sites. Our Services may link to third-party websites and services that we do not operate and are outside of our control. We are not responsible for the security or privacy of any information collected by other websites or other services. Please exercise caution and review the privacy statements applicable to the third-party websites and services you use.

International Transfers.  Please be aware that information you provide to us or that we obtain as a result of your use of the Services may be collected in your country and subsequently transferred to, maintained and processed in Ireland, or another country by us or our data processors for the purposes mentioned above in accordance with applicable law. We may also transfer your personal data to third countries outside the European Union (“EU”) or the European Economic Area (“EEA”), which may provide lower standards for data protection as your country of residence, in particular the United States of America (“USA”). While transferring your personal data to third countries we will ensure that the recipients provide appropriate safeguards, relying upon Standard Contract Terms. Information on the safeguards used in particular transfers and the means by which you may obtain a copy of them will be available from the hello@schweppecurtisnunn.com


Changes to Our Privacy Notice. We may modify this Privacy Notice from time to time. We will notify you of changes by posting changes here, or by other appropriate means. Any changes to the Privacy Notice will become effective when the updated Privacy Notice is posted on the Services and you were informed on the changes of our Privacy Notice.